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TACOM
Cost & Systems Analysis
AMSTA-CM-BV

Our Goal:

To be a customer focused partnership
providing ongoing support to your organization.  

In order to meet our goal, we need to hear from you!  

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 I.  Level of Support / Responsiveness:

Please provide your perception to each of the following statements:

STRONGLY
aGREE

sOMEWHAT
aGREE

 NEITHER AGREE OR disagree

SOMEWHAT
DISAGREE

STRONGLY
DISAGREE
 Cost & Systems analysts:          

  • Are able to complete the tasks required of them.

  • Are there when I need them.

  • Are responsive to my needs.

  • Provide a good product with accurate results.

  • Keep in contact to insure requirements are fulfilled

  • Provide a response by the deadline.

  • Act in a professional manner.

 In general:

  • When a task could not be completed on time, I was always informed promptly and given a thorough explanation.

  • I am satisfied with the support I am receiving.

 II.  What's important to you?
Please provide any comments you have pertaining to support level, responsiveness, product quality, or any other issue where we can be of help to you:

What would drive your choice to use, or consider using, outside contractor support, rather than Cost & Systems Analysis?:

 

  III.  Customer Info:

 Date

 Control Number

 Customer Name

 Phone Number

 Email Address